Delivery

WHEN WILL I RECEIVE MY ORDER?

To provide you with the best possible service, we have stock in our warehouse and aim for the shortest possible delivery times. You have a choice of the following shipping methods:

1.              Home delivery: Receive your parcel at home or at the office, delivery by Bpost;

2.              Pick-up point: Pick up your parcel at one of the Bpost pick-up points of your choice

3.              Automatic parcel machine: Pick up your parcel whenever you want, at one of bpost's automatic parcel machines.

WHAT ARE THE SHIPPING COSTS?

For shipments within Belgium and to the Netherlands

1.              For orders up to 9.99€ the shipping cost is 10,00€.

2.              For orders from 10.00€ to 49.99€ the shipping cost is 5.00€

3.              For orders from 50.00€ to 99.99€ the shipping cost is 2,50€.

4.              For orders from 100€ no shipping costs are charged

Shipping costs are always shown in your shopping basket.

For shipments to the following countries, the shipping cost is

1.              Germany: 8.50€

2.              France: 12.00€

3.              Italy: 18.00€

4.              Luxembourg: 10.00€

For shipments to all other countries.

We charge the current shipping cost for international orders (excluding the Netherlands), which is based on total weight of the order and destination country, and will be communicated to you via email after placing the order.

WHAT IF MY ORDER ARRIVES DAMAGED?

Your satisfaction is very important and we take great care of your order. Did you still receive a damaged product? Please ask the driver to make a note on the delivery note. We will then contact you as soon as possible and ensure proper handling.

CAN I RETURN MY ORDER?

You can invoke the right of withdrawal to return an item within 14 days. You can only return the productunopenedin itsoriginalpackaging and in its original condition. You exercise the right of withdrawal by using our contact form: https://adriaensen-speciaalzaak.be/nl/contact-opnemen

CAN I ALSO COLLECT MY ORDER?

Yes, you can collect your order from our showroom, please check the opening hours on our website.